Case Study: DALI

At DALI, a small but skilled project organization was created to prepare the transition from Concorde XAL to Dynamics NAV.

"We had two people leading the project: DALI's CFO, Søren Rix Ingvartsen, and myself, who held the overall responsibility for the new system. We were the key stakeholders in the process because our areas of expertise would together account for 75% of the upcoming system," explains Peter Meldgaard.

As an introduction to the agile project, 9altitudes conducted a three-day preliminary workshop for DALI's small project team, where they worked very concretely to gather knowledge from across the company:

"We sat down with representatives from other departments and mapped out which processes the new system should handle and what additional requirements the organization had. After that, we met with 9altitudes to review all processes and requirements in relation to NAV. Specifically, we assessed together whether each process was standard in NAV, whether it could be created, or whether it was impossible. This resulted in a so-called Fit/Gap analysis," says Peter Meldgaard.

The result of the Fit/Gap analysis was an important part of the preliminary report and project description that the project team received afterward.

"Afterward, we reviewed the preliminary report together with the individual process owners and decided to what extent it was necessary to adjust the standard version of NAV to achieve the desired system. It's clear: if a lot of programming is required, the price increases," explains Peter Meldgaard.

Following this process, which spanned through the spring, DALI finalized a net project that 9altitudes began to implement into a concrete NAV solution, while DALI worked on converting products from XAL to NAV and creating approximately 200 new item lists.

DALI conducted testing during the Christmas holidays of 2013 and went live as planned on February 1, 2014, after having trained employees in the new system along the way.

"As part of our new NAV solution, we were also able to take important support programs into use for electronic invoicing and document scanning. Furthermore, it became possible for us to allow foreign distributors to pull invoicing data themselves, as well as create electronic picking in the warehouse and send data directly to distributors," says Peter Meldgaard, who is pleased with the new opportunities that make daily operations easier for both DALI and key partners.