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case study ITD

Case Study: ITD

ITD Group implemented Dynamics 365 for Finance and Operations with a goal of continuous business growth. Together with 9altitudes, ITD was one of the first companies that started an international Dynamics 365 for Finance and Operations project.

The ITD Group aimed for sustained growth

The ITD Group's commercial activities are growing, and they have great visions for the future. Therefore they implemented Dynamics 365 Finance and Operations.

The ITD Group is one of the leading European providers of highway payment solutions and VAT refunding. A position they want to preserve.

With the ambition of continued growth, the ITD Group implemented Dynamics 365 Finance and Operations.

In collaboration with 9altitudes, ITD was among the first to initiate an international Dynamics 365 Finance and Operations (D365FO) project, based on the agile project methodology.

"9altitudes challenges us to sharpen our focus even further and thereby optimize our business and process levels."

ITD's challenges

In order to ensure and support continued growth, a number of initiatives have been launched to ensure better utilization of market potential, meet future demands from customers and partners and therefore we need a new ERP platform"

ITD's benefits from the collaboration

More efficient processes

A strong ERP solution that supports growth

A strong partnership on their solution

A Dynamics 365FO project with an international scope

The collaboration with 9altitudes on the new Dynamics 365FO platform was based on the agile project approach. In choosing 9altitudes as a partner, ITD has found confidence that 9altitudes is both agile in behavior and implementation approach. The choice of 9altitudes as the implementation partner for ITD was also based on high professionalism.

“9altitudes has a high level of professionalism and many years of experience in the Microsoft Dynamics community. Their consultants and developers are competent, engaged and not only thinking in ERP processes, but challenge us to become even sharper and even more efficient at business and process level”.

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A strong dynamics 365 implementation partner

ITD’s choice of 9altitudes as an implementation partner was based on their high level of expertise.

"9altitudes has extensive expertise and many years of experience within the Microsoft Dynamics ecosystem. Their consultants and developers are highly skilled, engaged, and think beyond ERP processes—they focus on business optimization. This allows them to challenge us, sharpening our approach and increasing efficiency at both the business and process levels."

In selecting 9altitudes (formerly Optimate) as a partner, ITD also found reassurance in their structured approach and the fact that their agile implementation strategy has been successfully tested over the past 15 years. Throughout the implementation process, there has been close collaboration between the ITD Group and their dedicated 9altitudes consultants.

“9altitudes challenge us to become even sharper and even more efficient at business and process level”

Services and solutions used

About ITD

The ITD Group is one of the leading providers of VAT refund services and payment solutions for motorways.

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