Microsoft Dynamics 365 Business Central
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Better insights into data creates a better overview
Schades used an old on-premise Business Intelligence solution, which they needed to replace when transitioning from their old ERP solution to a new cloud-based Dynamics 365 Supply Chain.
With 9A Smart Insigths, Schades now has a better overview of the company and insights into its various departments.
While the sales department particularly benefits from the new capabilities, by extending 9A Smart Insights to all departments, Schades has gained a reporting solution that provides a better overview across the entire company.
Schades's challenges before the implementation
Lack of customization options
In the old BI system, users felt they lacked the ability to customize data according to their specific needs in the department.
Lack of user-friendliness
Schades finds it easier to navigate 9A Smart Insights, providing good customization options and increased user-friendliness compared to the previous solution.
Lack of integration
Schades wanted their BI setup to integrate more seamlessly with their overall IT-setup, primarily consisting of Microsoft systems.
The first thing our sales representatives do when they arrive in the morning is to open 9A Smart Insights and check if there's anything that needs follow-up."
Kirsti Kristensen. Marketing Manager, Schades
The benefits of the collaboration
Better overview of sold orders
With the new 9A Smart Insights solution, sales representatives at Schades can quickly identify an order, for example created with a too low price, missing price, or similar. This allows the sales representative to correct the order before shipment and invoicing.
Insight into optimization opportunities
Increased complexity in production reporting means that Schades now has even better insight into how they can optimize production processes.
Improved customer satisfaction
More accurate order information and sustainable production.
9A Smart Insights for all departments
At Schades, it's not just the management that uses 9A Smart Insights to get an overview of the company's various departments. By granting different departments varying user rights to view their own reports and dashboards, team leaders can check the numbers themselves and ensure that everything is going smoothly—or intervene when necessary.
Kirsti says, "Sales is definitely the biggest area we have on 9A Smart Insights with different reports, but we also have reporting in production, in the warehouse, and in customer service."
She elaborates, "The first thing the salespeople do when they come in the morning is look at the numbers from yesterday: What was invoiced, what was the coverage ratio, what orders came in, and does everything look as it should?"
"For example, we have orders that are not shipped immediately, and we have set up various criteria. So if, for example, there is set a too low price or there is a missing cost price, the system will flag that order, and then we can correct it before invoicing. Previously, we had to issue a credit note and contact the customer to say there was an error. Now, we can address any problems and challenges before they escalate."
Improved user-friendliness
When Schades faced the task of replacing their old on-premise BI solution with a new cloud-based solution, one of their goals was to enhance user-friendliness, allowing more people in the company to analyze the same data and work from a common truth.
"What makes the difference, for me and for our employees who work with 9A Smart Insights, is that it's more user-friendly than our old solution. It's easier to navigate, and it has become significantly easier for the person creating the reports to build calculations in the 9A Smart Insights solution," says Kirsti Kristensen, Marketing Manager at Schades.
She elaborates:
"There are several things in 9A Smart Insights that are more user-friendly. There is a common thread in 9A Smart Insights to our company data that wasn't really present in the solution we had before."
There have been more fields available from the start, so you don't have to reach out to 9altitudes every time for assistance."
Kirsti Kristensen. Marketing Manager, Schades
The collaboration with 9altitudes
When Schades needed to transition to a cloud-based BI solution due to their ERP transitioning to D365FO, which they also implemented in collaboration with 9altitudes, the choice naturally fell on 9A Smart Insights. The solution seamlessly integrates with the new ERP solution and the rest of the Microsoft platform that Schades also utilizes.
Regarding the choice of 9altitudes, Kirsti Kristensen from Schades says, "We already had a good collaboration with 9altitudes and knew the people in advance, so the choice of 9altitudes was a natural one when we needed to switch BI solutions."
Services and solutions used
Microsoft Dynamics 365 Finance
Increase the efficiency of your financial processes with Microsoft Dynamics 365 Finance, the leading financial management platform.
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Supply Chain Management offers a powerful suite of tools that help companies optimize the complete management of their supply chain.
9A Advanced Manufacturing
9A Advanced Manufacturing is the 9altitudes best-of-breed solution on top of the Dynamics 365 platform for project based manufacturing organizations.
ISF sales configurator
Capture the know-how of your best product experts and empower your sales team
Microsoft Dynamics AX
Microsoft Dynamics AX is a powerful ERP solution (Enterprise Resource Planning) designed to help businesses manage and optimize their business processes.
Microsoft Dynamics NAV
Microsoft Dynamics NAV is a comprehensive ERP solution that helps businesses streamline their processes and improve their performance.
Microsoft Dynamics 365 Copilot
Microsoft Copilot uses the strength of AI to boost productivity, open up creativity and help you better understand info with a simple chat.
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams in a single application.
Oracle Aconex
With Oracle Aconex, you can gain insight and control over your projects, reducing risk and connecting the different teams involved.
About Schades
Schades is a leading manufacturer of paper rolls and self-adhesive labels for the entire European market. They have production facilities in Poland, Germany, France, and England, producing over 250 million paper rolls and 75 million square meters of labels annually.
Headquartered in Skive, Denmark, Schades has offices in seven different countries and is represented worldwide, primarily in Europe.
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