Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 SalesDrive growth and close deals faster with Dynamics 365 Sales
Microsoft Dynamics 365 Sales is a powerful CRM solution designed to help sales teams streamline their processes and close deals more effectively. By leveraging intelligent insights and automation, this platform enables businesses to build stronger customer relationships and achieve their sales targets faster.
Whether you’re managing leads, tracking opportunities, or improving customer engagement, Dynamics 365 Sales provides the tools you need to drive growth.
Key features of Microsoft Dynamics 365 Sales
AI-powered insights
With Dynamics 365 Sales, AI-driven insights help your sales team understand customer needs and predict outcomes. Use these insights to prioritize leads and make data-informed decisions that boost your conversion rates.
Streamlined sales processes
Automate repetitive tasks such as data entry and follow-up emails, allowing your sales representatives to focus on closing deals. Dynamics 365 Sales simplifies workflows, reducing inefficiencies and saving valuable time.
Real-time customer data
Gain a 360-degree view of your customers with real-time data and analytics. This comprehensive approach ensures that your team has the information they need to deliver personalized customer experiences and strengthen relationships.
Capabilities of Microsoft Dynamics 365 Sales
Leverage the power of real-time data analysis to make informed decisions that push your business forward. Access cutting-edge technology and support to strengthen your financial strategies. With advanced tools like machine learning and artificial intelligence, you can conduct predictive analyses and identify trends in your financial data. This gives you the ability to act proactively and adapt quickly to new market developments.
Dynamics 365 Sales integrates seamlessly with tools you already rely on, like Outlook, Excel, and Teams. This ensures you and your team can collaborate efficiently while staying connected to the data that drives your business decisions. As a certified partner of Microsoft Dynamics 365, we are here to help you implement and optimize these solutions for your unique needs.
Better deal closure with AI-powered recommendations
Sales teams using Dynamics 365 Sales can reduce the sales cycle by leveraging AI-driven recommendations. These insights help sales reps focus on high-value prospects, suggest optimal next steps, and even predict when a customer is ready to buy.
Personalized customer engagement leading to higher retention
Sales teams can refine their strategies by leveraging insights from past interactions, customer preferences, and purchasing behavior. For instance, a manufacturing company using Dynamics 365 Sales boosted repeat sales by delivering perfectly timed, personalized offers.
Increased win rate with real-rime pipeline visibility
Sales managers can gain real-time insights into their team’s pipeline, enabling them to spot bottlenecks and take action when needed. For example, a logistics company leveraged this feature to boost their deal win rate by strategically reallocating resources based on live sales performance data.
Less time on admin, more time to focus on selling
With automated lead nurturing and follow-ups, sales reps spend less time on administrative tasks and more time engaging with customers. A professional services firm streamlined operations by eliminating manual data entry, allowing their team to focus more on building relationships and driving sales.
Stronger collaboration between sales and other departments
Seamless integration with Teams, Outlook, and SharePoint allows sales teams to work closely with finance, marketing, and customer service. A retail company improved upselling success by ensuring that customer service teams shared valuable insights from past interactions with sales reps.
Data-driven forecasting for more accurate revenue planning
With AI-driven forecasting, businesses can enhance revenue predictions and refine their strategies with precision. For instance, a software company boosted its forecasting accuracy after adopting Dynamics 365 Sales. This improvement empowered leadership to make more informed and strategic investment decisions
Get inspired by our customers
Wase Werkplaats
Wase Werkplaats was looking for a user-friendly, unified solution for the management and maintenance of their assets and the green division.
![[pending] GEN-I Sonce](/Admin/Public/GetImage.ashx?image=%2FFiles%2FImages%2F9altitudes%2FCustomer+Cases%2FHeaders%2Fgen-i-sonce.jpg&width=640&format=webp)
[pending] GEN-I Sonce
GEN-I Sonce implemented Dynamics 365 Field Service and eased the workload of crucial staff
Frequently asked questions about Dynamics 365 Sales:
One of the strengths of Microsoft Dynamics 365 customer engagement (D365CE) is that both the field service, customer insights, customer service, and sales solution leverage the same master data. That means that your service technicians will have access to the full overview of the customer - not just what happened during the last service visit but also notes and summaries from the last call to customer service if needed.
Microsoft Dynamics 365 Sales seamlessly integrates with other Microsoft products, such as the rest of the Dynamics 365 platform, Power BI, and Azure. This integration allows for a unified data ecosystem where customer data from various sources can be consolidated and analyzed.
An example of how this might benefit your company:
Let's say one of your sales representatives is visiting a big customer who wants a price reduction. The sales representative can look up the customer in Dynamics 365 Sales and access data from the ERP. Here, the sales representative might discover that the customer tends to pay invoices late. This information enables the sales representative to inform the customer that as long as invoices are not paid on time, a discount is off the table. Additionally, the sales representative can show the discounts the customer has already received, demonstrating that they are already getting a better price than other customers.
Microsoft offers a variety of support and training resources to help users maximize the potential of Dynamics 365 Sales. These include detailed online documentation that covers all aspects of the platform, from setup to advanced features. Tutorials and webinars provide step-by-step guidance and best practices for using the tool effectively. Users can also access a community of experts and peers through forums and user groups, where they can share experiences and solutions. You can already now have a look at Microsoft Learn.
Pricing: What to expect for your business?
Our job is to simplify your journey to the summit, ensuring a smoother climb to new heights where you continuously feel safeguarded and in control. That's exactly why we've made it possible for you to obtain a high-level budget estimation already.
How? By completing this guiding questionnaire, we can estimate the project implementation investment and the monthly Microsoft license estimate, based on our experience in implementing many projects like the one you envision.
Discover related products:
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central, streamline your financial operations and gain clear visibility into every aspect of your business.
Power BI
Visualize, analyze, and share data from multple sources through interactive reports and dashboards.
Microsoft Dynamics 365 Finance
Increase the efficiency of your financial processes with Microsoft Dynamics 365 Finance, the leading financial management platform.
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Supply Chain Management offers a powerful suite of tools that help companies optimize the complete management of their supply chain.
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service is the system that keeps you proactive in managing remote service operations with Field Service resources. It helps you run a more efficient and profitable service department.
Microsoft Dynamics AX
Microsoft Dynamics AX is a powerful ERP solution (Enterprise Resource Planning) designed to help businesses manage and optimize their business processes.
Microsoft Dynamics NAV
Microsoft Dynamics NAV is a comprehensive ERP solution that helps businesses streamline their processes and improve their performance.
Microsoft Dynamics 365 Copilot
Microsoft Copilot uses the strength of AI to boost productivity, open up creativity and help you better understand info with a simple chat.
Microsoft Dynamics 365 Project Operations
Microsoft Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams in a single application.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales helps your sales team work more efficiently and close more deals. With AI and automation, you can improve customer relationships and optimize sales processes.
Why choose 9altitudes as your Microsoft Dynamics 365 Sales partner?
9altitudes is an international digital partner that automates, optimizes and continuously improves business processes end-to-end. We help manufacturing, supply and service companies reach new heights using Microsoft, PTC and Tulip software in combination with our own industry-specific solutions.
With employees from 9 different countries, our team consists of 750 exceptionally talented experts. Our digital advisors are tireless in their pursuit of innovation, dedicated to creating exceptional customer experiences and delivering impactful solutions for your better tomorrow.
Get in touch
If you want to learn more about Microsoft Dynamics 365 Sales or need assistance, our team is here to help. Get in touch today and let’s discuss how we can support your business growth.
